NARWAL SUPPORT

FAQ

Shipping
  • Shipping
  • Returns and Replacements
  • Payments

Shipping

What happens if my package gets lost?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Can I change the delivery address after the order has been shipped?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Shipping Area in the US
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Shipping Methods
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
How long does it take to ship?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Will everything be in one package?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
How long will it take to get my order?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.

Returns and Replacements

How long will it take to get my order?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Will everything be in one package?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
How long does it take to ship?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Shipping Methods
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Shipping Area in the US
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Can I change the delivery address after the order has been shipped?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
What happens if my package gets lost?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.

Payments

Shipping Area in the US
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Will everything be in one package?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
What happens if my package gets lost?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
How long will it take to get my order?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Can I change the delivery address after the order has been shipped?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
How long does it take to ship?
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
Shipping Methods
  1. Confirm whether other household members or neighbors signed for the package
  2. Contact FedEx, UPS or USPS if it has not been delivered when expected.
  3. Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.